Privacy Policy

BrainRidge ("we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you engage with our voice acting services for videos and audiobooks.

This policy applies to all interactions with BrainRidge, including our website at infofoundation.ltd, direct client communications, project collaborations, and all related voice acting services. We understand that voice acting projects often involve sensitive creative materials, and we take special care to protect both your personal data and your intellectual property.

By using our services or providing us with your information, you consent to the collection and use of information as described in this policy. We encourage you to read this policy carefully and contact us if you have any questions about how we handle your data.

We collect various types of information to provide exceptional voice acting services and maintain professional client relationships. The information we gather falls into several categories:

We collect this information through direct communication with clients, our website contact forms, project briefings, email exchanges, and during the natural course of providing voice acting services. We never collect more information than necessary to deliver professional services effectively.

Your information is used exclusively to provide professional voice acting services and maintain strong client relationships. We use collected data to understand project requirements, deliver customized voice solutions, and ensure each project meets your specific needs and expectations.

Project-related information helps us prepare appropriate voice styles, understand target audiences, meet technical specifications, and deliver recordings that align with your creative vision. We also use contact information to coordinate project timelines, provide updates, request feedback, and handle any revisions or additional requirements.

Business information allows us to tailor our services to your industry needs, maintain accurate billing records, and develop long-term professional relationships. We may analyze project patterns to better understand client preferences and improve our service offerings over time.

Website analytics help us understand how potential clients find and interact with our services, allowing us to improve our online presence and make our information more accessible to those seeking voice acting services.

Communication records ensure continuity across projects, help us remember your preferences, and maintain professional standards throughout our working relationship. This information is particularly valuable for repeat clients and ongoing projects.

BrainRidge does not sell, rent, or trade your personal information to third parties. We maintain strict confidentiality standards that are essential in the creative services industry, where client projects often involve sensitive or proprietary materials.

We may share limited information with trusted service providers who assist with our business operations, such as accounting services, technical support, or professional development resources. These providers are bound by confidentiality agreements and are only given access to information necessary for their specific services.

In certain situations, we may need to disclose information if required by law, to protect our legal rights, to prevent fraud or security issues, or to comply with legal proceedings. We will make reasonable efforts to notify clients of such requirements unless prohibited by law.

For collaborative projects involving multiple parties, we may share relevant project information with other professionals involved in the production, but only with explicit client consent and appropriate confidentiality protections in place.

Client testimonials, case studies, or portfolio examples are only created and shared with explicit written permission, and we work with clients to determine appropriate levels of detail and attribution for any promotional materials.

We believe you should have full control over your personal information and we're committed to honoring your privacy rights. You have several important rights regarding the information we collect and maintain:

To exercise any of these rights, simply contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and work with you to address your privacy concerns promptly and professionally.

Protecting your information is a top priority for BrainRidge. We understand that voice acting projects often involve confidential scripts, unreleased content, and sensitive creative materials that require the highest levels of security and discretion.

Despite our comprehensive security measures, no system is completely immune to security risks. We continuously evaluate and update our security practices to address emerging threats and maintain the trust you place in us with your confidential materials.

We retain your information only as long as necessary to provide services, fulfill legal obligations, and maintain professional records. Our retention practices are designed to balance your privacy interests with practical business needs and industry standards.

Active project information is maintained throughout the duration of our working relationship and for a reasonable period afterward to handle any follow-up questions, revisions, or additional project needs. This typically includes a two-year period following project completion unless otherwise specified in our service agreement.

Contact information and basic client records are retained longer to facilitate future projects and maintain our professional relationship. However, detailed project materials, scripts, and sensitive creative content are typically deleted within three years of project completion unless you specifically request longer retention.

Financial records and billing information are retained according to Canadian tax and business regulations, typically for seven years from the date of the last transaction. This ensures compliance with legal requirements while protecting your financial privacy.

Website analytics and general business information may be retained indefinitely in aggregated, anonymized form to help us improve our services and understand industry trends, but this data cannot be traced back to individual clients.

You can request early deletion of your information at any time, and we'll work with you to remove data while maintaining any records required for legal, tax, or contractual purposes. We'll also notify you before any automatic deletion occurs, giving you the opportunity to request continued retention if needed.

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors interact with our site. These technologies allow us to remember your preferences, analyze site traffic, and provide more relevant content.

Essential cookies are necessary for basic website functionality, including security features and navigation. These cookies don't collect personal information but ensure the site works properly for all visitors. You cannot opt out of essential cookies without affecting site functionality.

Analytics cookies help us understand which pages are most useful, how long visitors spend on different sections, and where traffic comes from. This information helps us improve our website and make it more valuable for potential clients seeking voice acting services.

You can control cookie settings through your browser preferences, choosing to accept all cookies, reject non-essential cookies, or receive notifications before cookies are placed. Most browsers allow you to delete existing cookies and prevent future ones from being stored.

We don't use cookies for advertising purposes or share cookie data with third-party advertisers. Our use of website technology is focused solely on improving user experience and understanding how to better serve potential clients.

BrainRidge operates primarily withinOman, and most client data is stored and processed within Canadian borders. However, some voice acting projects may involve international clients or require collaboration with overseas production teams, which could result in limited international data transfers.

When international transfers are necessary, we ensure appropriate safeguards are in place to protect your information according to Canadian privacy standards. This includes using secure transfer methods, working only with trusted international partners, and maintaining contractual protections for your data.

For clients based outsideOman, we work to minimize cross-border data transfers while still providing comprehensive voice acting services. We'll inform you if your project requires any international data processing and obtain appropriate consent before proceeding.

Any international service providers we work with must meet equivalent privacy and security standards to those we maintain domestically. We regularly review these relationships to ensure continued protection of client information across all jurisdictions.

BrainRidge's voice acting services are designed for business clients and adult consumers. We do not knowingly collect personal information from children under 13 years of age through our website or business operations.

While we may provide voice acting services for children's content such as educational materials or family-friendly audiobooks, our business relationships are always with adult clients, parents, guardians, or authorized representatives who can legally enter into service agreements.

If we become aware that we have inadvertently collected information from a child under 13, we will take immediate steps to delete that information from our systems and implement additional safeguards to prevent similar occurrences.

Parents or guardians who believe their child may have provided information to us should contact us immediately so we can address the situation promptly and appropriately.

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or industry standards. Any significant changes will be communicated to existing clients through email notification at least 30 days before the changes take effect.

Minor updates that don't materially affect how we handle your information may be made without individual notification, but we'll always update the "Last Updated" date at the top of this policy and maintain a record of changes for your reference.

We encourage you to review this policy periodically, especially before starting new projects or sharing additional information with us. Your continued use of our services after any policy updates indicates your acceptance of the revised terms.

If you have concerns about any policy changes, please contact us to discuss how the updates might affect our professional relationship and your privacy preferences. We're always willing to work with clients to address privacy concerns and maintain trust in our business relationship.